We scrub the internet to find and bring any new review to your attention
WE WORK WITH OUR CUSTOMERS TO DEVELOP CUSTOM TEMPLATES TO RESPOND TO YOUR CUSTOMERS
Responding to reviews is a great opportunity to engage with your customers and at times, even help you turn your unhappy customers into brand champions,
A study by Harvard Business School found that responding to reviews correlated with a higher overall star rating. After all your customers appreciate engagement. A simple “thank you” can go a long way.
Responding to reviews also helps you rank higher on search engines. Google has confirmed that when you regularly respond to your customers’ reviews, it also helps with SEO.
WE CAN REPLY TO BOTH POSITIVE AND NEGATIVE REVIEWS*
*On sites that permit responses